Refund Policy
We want you to feel confident in your enrollment. Please read carefully before purchasing:
- Immediate Access: Enrollment provides instant access to our online portal, materials, and resources.
- No Refunds After Access: Because digital materials are delivered immediately upon enrollment, all sales are final and no refunds (full or partial) will be issued once you have been granted access to the online portal.
By completing your purchase, you acknowledge and agree to this refund policy.
TERMS OF USE AGREEMENT
Licensure Granting the Use of the Intellectual Property of the Institute of Professional Grief Coaching: From Grief to Gratitude Coach Certification Program
Revised June 14, 2025
This Agreement is made and entered into by and between the Institute of Professional Grief Coaching (IOPGC), PO Box 4472, Washington, DC 20017 (“Licensor”) and you, a From Grief to Gratitude Certified Coach (“Licensee”).
WHEREAS, Licensor is the copyright owner of certain teaching and training materials for the From Grief to Gratitude Coach Certification Program, designed to create proficiency to effectively coach, teach, and facilitate the From Grief to Gratitude Coaching Program. No information may be copied or duplicated in any form, except for the express usage as detailed in this Agreement. (“Copyright”)
WHEREAS, Licensee is desirous of receiving grief coach training and use of copyrighted materials in Licensee's business to provide grief coaching services.
NOW, THEREFORE, for good and valuable consideration, receipt of which is hereby acknowledged, and the mutual promises hereinafter set forth, the parties hereto agree as follows:
ARTICLE I
DEFINITIONS
1.1 The terms "Licensed Material" and "Licensed Method" shall mean, collectively, the electronic form or paper printed materials, writings, recordings and other documents outlining and describing the method of Licensor for coaching, teaching and facilitation of the Program, and which materials and method are hereby confirmed to be copyrighted by Dora Carpenter and/or Licensor.
1.2 The term "Effective Date" shall mean the date this Agreement is executed (following successful completion of the certification training program), or if earlier, the date a first purchase was made by Licensee for use in professional practice of any of the copyrighted materials.
1.3 The term "Copy" (or "copying" or "copied” if so implied by the context) includes photographic, or other physical duplication of written materials, electronic analogue recording, electronic digital recording, and any other method whereby writings, sounds, software, or other data is duplicated and the duplicate retained or used independently from the source from which it came, unless specific written permission is granted.
ARTICLE II
NON-EXCLUSIVE LICENSE
2.1 Licensor hereby grants to Licensee as of the Effective Date a non-exclusive right and license without the right to sublicense, to practice and use the Licensed Materials and Licensed Method for client training, teaching, and coaching.
ARTICLE III
PAYMENT
3.1 During the period in which any payments are kept current, Licensee is granted unlimited access to all electronically and physically distributed Licensor materials, which are detailed in Schedule II. Licensee is granted permission to print and distribute licensed material to Licensee's clients only. Printed versions may be made available from Licensor to Licensee at additional cost (if applicable).
ARTICLE IV
INDEMNIFICATION
4.1 Licensee agrees to indemnify and hold harmless, the Licensor, its legal representatives, executors, administrators and heirs from and against any and all suits in law or in equity, and from and against any and all claims, demands, damages, complaints, or other liability or obligation, whether arising by contract, tort, or statute, and whether resulting in monetary damage, personal injury, property damage or death, which claim is in any way related to, or is asserted to have resulted from, the use of the Licensed Materials or Licensed Method by Licensee or his clients, and upon the tendering of any such suit or claim to Licensee, to defend the same at Licensee's expense as to all costs, fees and damages. The foregoing indemnification shall apply whether Licensee or Licensor defends such suit or claims and whether the damages, death or injury is caused by the sole or concurrent negligence or alleged negligence of Licensee.
ARTICLE V
COPYRIGHT MARKING
5.1 Distribution of the materials without permission other than permitted in this Agreement constitutes copyright infringement and may result in immediate termination of this Agreement and possible legal consequences.
ARTICLE VI
PROHIBITED TRANSACTIONS
6.1 Licensee hereby covenants, warrants and represents for him/herself, his/her agents, employees, successors and assigns, that each of them will not, other than in conformance with Article III, copy, disseminate, or in any way use the Licensed Materials and Licensed Method, except:
- for the purpose of improving Licensee and his/her personal skills and professionalism in the support mechanism licensed, and
- in practicing his/her profession with clients utilizing the Licensed Materials and Methods.
6.2 Licensee hereby covenants, warrants and represents for him/herself, his/her agents, employees, successors and assigns, that no copies of the Licensed Materials or Method will be given to any person other than the appropriate materials to a client, and Licensee specifically covenants, warrants and represents for his/herself, agents, employees, successors and assigns, that they will not sell, give, loan, or otherwise make accessible to any person in the helping professions, which includes, but is not limited to the counseling, therapy, personal or any other coaching fields, the Licensed Materials and Licensed Method, without the written consent of the Licensor, and will keep in confidence and protect the integrity of the Licensed Materials and Methods with respect to use by any person in the helping professions, which includes, but is not limited to the counseling, therapy or any coaching fields, who is not licensed by the Licensor to use the Licensed Materials and Methods.
ARTICLE VII
ASSIGNABILITY
7.1 This Agreement shall be binding upon and inure to the benefit of Licensee, its successors and assigns; it may not be transferred or assigned without the consent of the Licensor, but Licensor agrees not to withhold such consent if the transfer proposed is of the entire business of Licensee and the proposed transferee has the same or equivalent qualifications as does the assignor, and agrees in writing to assume all of the obligations of Licensee under this Agreement.
7.2 This Agreement shall be binding upon and inure to the benefit of Licensor, his or her legal representatives, executors, administrators, and heirs and is assignable by Licensor or his legal representatives, executors, administrators, or heirs along with an assignment of the Copyright.
ARTICLE VIII
TERM AND TERMINATION
8.1 The term of this Agreement shall be effective from the Effective Date and, unless sooner terminated in accordance with this Article VIII, shall remain effective as long as the Licensee is in conformance with all of the Licensor’s licensing provisions.
8.2 If Licensee shall be in default of any material obligation hereunder, Licensor may give written notice of such default and in the event that Licensee shall not have remedied such default within fifteen (15) days after the date of receipt of such notice, Licensor shall have the right to immediately terminate all rights and the Licensee under this Agreement without further notice to the Licensee.
8.3 If Licensee acts in an unprofessional manner or the Licensor is misrepresented in any manner, Licensor reserves the right to terminate this Agreement.
ARTICLE IX
MISCELLANEOUS
9.1 The validity, construction, performance and interpretation of this Agreement and the legal relations of the parties to it shall be governed by the laws of the District of Columbia.
9.2 All disputes, controversies or differences which may arise between the parties hereto in relation to this Agreement, or any claim arising out of or relating to this Agreement, or the breach thereof shall be settled by binding arbitration in the District of Columbia, in accordance with the codified District of Columbia procedures for arbitration, and judgment upon the award rendered by the Arbitrator may be entered in any court having jurisdiction thereof. In the event arbitration is instituted, the prevailing party shall be entitled to recover in such proceeding, it’s or his attorney fees and costs incurred in prosecuting or defending the action, including the costs leading up to the action, in addition to whatever other award may be granted by the Arbitrator. Anything to the contrary notwithstanding, the Arbitrator shall have no power with reference to determining the ownership of copyrighted and other intellectual property rights as between the parties, nor to find that Licensor had no right to license the Licensed Materials and Method, and if either of those subjects is a material portion of the controversy, claim, or other dispute, then arbitration shall not proceed with respect to any part of those issues, unless that issue is resolved by the parties or a court of competent jurisdiction. Anything in the foregoing to the contrary notwithstanding, an action for collection of unpaid membership fees does not require arbitration and may proceed directly in a court of competent jurisdiction.
9.3 In the event that any part of this Agreement shall be determined to be in violation of a statute, rule of law, governmental regulations or decree of court of competent jurisdiction, such part shall be void and of no effect, but the remainder of this Agreement shall continue in full force and effect.
9.4 No agency, partnership, or joint venture has been created between the parties as a result of this Agreement. The parties shall have no power, nor will either of the parties represent that either has any power, to bind the other party or to assume or to create any obligation or responsibility, express or implied, on behalf of the other party or in the other party's name.
9.5 The headings of this Agreement are for convenience only and not intended to be used in determining the construction or interpretation to be given to any provision of this Agreement.
ARTICLE X
FORCE MAJEURE
10.1 We are not liable under this Agreement for any failure to perform due to causes beyond our reasonable control including, but not limited to, acts of God, acts of civil authorities, acts of military authorities, riots, embargoes, acts of nature and natural disasters, and other acts which may be due to unforeseen circumstances.
ARTICLE XI
ELECTRONIC COMMUNICATIONS AND AMENDMENTS
11.1 Electronic communications are permitted to both parties under this Agreement. For any questions or concerns, please email us at the following address: [email protected].
11.2 Amendments to this Agreement shall be made only in writing, which writing shall be executed by the parties, or persons authorized by them to execute agreements on their behalf.
SCHEDULE I
PLAIN ENGLISH TRANSLATION OF LICENSING AGREEMENT
ARTICLE I: DEFINITIONS
Relax, you are not signing your life away. The purpose of this Agreement is simply that you acknowledge our copyright to our programs and materials, and defines how you can use them in your practice for marketing and with your clients.
ARTICLE II: NON-EXCLUSIVE LICENSE
This means that you have the ability to use our materials and methods with your clients, and that you are not the only licensee of our materials and methods.
ARTICLE Ill: PAYMENT
Your program cost and/or any additional fees due provide you unlimited use of our programs and materials.
ARTICLE IV: INDEMNIFICATION
If you get into trouble (heaven forbid!), you do not blame us.
ARTICLE V: COPYRIGHT MARKING
Use of materials other than stated in this Agreement constitutes copyright infringement.
ARTICLE VI: PROHIBITED TRANSACTIONS
You agree to use our materials with your clients as intended, and do not distribute copies to others for any other reason.
ARTICLE VII: ASSIGNABILITY
Your license is not transferable to anyone else without our agreement.
ARTICLE VIII: TERM AND TERMINATION
Your license is good as long as your membership fees are current and will be terminated for nonpayment 15 days after our written notification. We want you to be successful, and must protect ourselves and the public as well. If you act in an unprofessional manner or misrepresent our organization, we reserve the right to terminate your license. If terminated, you agree to stop using all of our copyrighted programs, materials, and training techniques.
ARTICLE IX: MISCELLANEOUS
Disputes will be settled in arbitration in the District of Columbia. We cannot make representations on each other's behalf. The Licensing Agreement is only as valid as the law allows.
ARTICLE X: FORCE MAJEURE
We are not liable for any failure to perform for circumstances beyond our control.
ARTICLE XI: ELECTRONIC COMMUNICATION AND AMENDMENTS
We need your email address to be current, and for you to notify us in writing if it changes. Changes to the Agreement may be made by mutual agreement in writing.
Note: The above is a summary and not a comprehensive explanation. If you have any questions about the Terms of Use Agreement, please let us know. Feel free to seek legal consultation if you wish. Our intention is to create a mutually beneficial partnership by supporting you to be successful in helping your clients and confidently share our intellectual property with you.
SCHEDULE II
Materials, Methods, Resources, Tools Included in the Licensing Agreement
Schedule II will be periodically updated to include the latest product developments and Licensees will receive notification of updates.
- All Online Program Materials (to include, but not limited to, video recordings, downloadable materials, workbooks, etc.)
- From Grief to Gratitude Coaching Program: A Guide for Licensed Coaches (Platinum Program)